In this instructional workshop, we will demonstrate how to use replace strings to personalize the student experience in Announcements, Quizzes, D2L email, and more. We will also show how to use Intelligent Agents for sending personalized email based on student actions. For example, an email can be sent to students who have not accessed the course in x number of days. Agents can also be run to track activity without sending an email, such as listing students who have completed a checklist or earned an award.