Lunch and Learn Portal Use Cases 09 13 17
From Melissa Jegla
This edition of our Lunch and Learn series focuses on MSUHealth portal use cases. Learn how to answer the following common support questions in our concise 33 minute video.
- How do I register a spouse as a Family Member?
- How do I resend an invite after it is expired?
- What should I do when a patient calls and can't log into their portal account?
- How do I respond to patient messages through the portal?
- How can I tell if a patient has begun their check-in and reviewed their information through the portal?
- Why would a patient who is 'sick of portals' want the HealthTeam portal?
- How can providers send care summaries to the portal?
- How can providers send lab and test results to the portal?