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24/7 support available at:

Toll Free Help Line: 1-844-678-6200 (North America and Hawaii)

Local Help Line: (517) 432-6200

Email us:
Kaltura MediaSpace Contact Form

Policy
Privacy Statement | Acceptable Use

MediaSpace is a cloud based web service developed by Kaltura which facilitates the conversion and distribution of various audio, video and image media formats. Faculty, staff and students may upload media content to the MediaSpace server which automatically converts and optimizes your media for hassle-free distribution on the web. Once on uploaded, MediaSpace will provide links and embed code that you can use to share your media with others. This service is offered to the MSU community at no cost.


Who can upload content to MediaSpace?

The use of this system for adding content is limited to Michigan State University: faculty, staff, and students with academic or teaching appointments. Faculty emeritus also have the ability to add and share content in MediaSpace. Once you upload your media to MediaSpace, you may distribute links to your media to anyone in the world for viewing.

Can I upload anything I want to MediaSpace?

Content uploaded to the MediaSpace servers is expected to conform to MSU’s Acceptable Use for Information Technology Resources policy.

What types of files can I upload to MediaSpace?

MediaSpace supports a wide array of common audio and video formats. Below is a list of file types that you may upload:

TypeVideoAudio
3GPXX
AAC X
AIFF X
AMR X
ASFXX
AVIXX
F4VXX
FLVXX
M1VX 
M2VX 
M4VX 
MKVX 
MOVXX
MP3 X
MP4XX
MPGX 
MPEGX 
MVBX 
MXFX 
OGGXX
QTXX
RA X
RMXX
RVX 
TSX 
VOBX 
WAV X
WEBMXX
WMXX
WMA X
WMVX 

Can I upload or record a video using my mobile device?

Yes, you can upload and record media from your mobile device.

What is the maximum file size I can upload for a single file?

MediaSpace does not impose a limit on the upload size, however, the maximum file size that your browser may allow you to upload is 2 Gigabytes. Keep in mind that larger uploads will take more time and consume more of your computer's memory during the uploading process.

What file type and quality settings do you recommend?

The recommended specifications for the highest quality videos on MediaSpace are as follows:

  • Dimensions : 1280x720
  • Bitrate: 4000kbps
  • File Type (Most common video file types are bolded): 3GP, ASF, AVI, F4V, FLV, M1V, M2V, M4V, MKV, MOV, MP4, MPG, MPEG,  MVB, MXF, OGG, QT, RM, RV, TS, VOB, WEBM, WM, WMV

MediaSpace converts your video into multiple MP4 files–each with different dimensions and quality settings. This allows MediaSpace to dynamically deliver the best version of the file based on your viewer's bandwidth and device.

Uploading files of greater quality than the recommended specifications will not produce a better video and will only lengthen the time you have to wait for uploading and transcoding.

What does the error "User does not exist" mean?

If you see an error message that the user does not exist, it could mean one of two things. (1) If the person has never logged into MediaSpace, you will receive this message. The person must login to MediaSpace at least once, in order for them to have an account in MediaSpace. If you add the person to a channel through the Bulk Add Members tool it will automatically add their account to MediaSpace, if it is a valid netID. (2) If you receive the message in the Bulk Add Members tool, it is not a valid netID account.

Can someone else upload media for me?

You will have two options if someone is uploading media on your behalf. The channels feature in MediaSpace makes it possible for multiple users to share access to a media item on MediaSpace. Keep in mind, however, that the person who uploads the media remains its owner. If the owner leaves MSU (e.g. a graduating TA), his or her media will eventually be removed. If you want your media to remain on MediaSpace longer than any particular individual is with the University then we recommend uploading with a departmentally owned NetID. You may purchase a NetID for your department for a small fee.

The second option is to have someone else upload the media and then change the owner. In this case the media is transferred to a different owner, as only one netID can have ownership of an item. Your collaborators can share media to you. If you are sharing media with another person, they will need to add you as a collaborator. For more information see How to change owner?

What happened to My Collaborators?

The original My Collaborators tool was developed in-house by MSU. Kaltura has created their own version of the tool which works slightly differently but offers expanded functionality. In order to take advantage of these new features, we have switched to the native Kaltura tool.

What is Collaboration

The collaboration tool in MediaSpace allows for joint editing or publishing abilities. You can give others the ability to edit your media items and/or the ability to publish your media.

What is Kaltura Capture?

Kaltura Capture is a personal capture tool which runs natively on both PC and Mac. The tool allows you to capture PowerPoint presentations, make screen recordings, webcam recordings, or just voice recordings.

What are Machine Captions?

Machine captions are available for all media uploaded to the Kaltura platform. After uploading your media, you may order machine captions at no cost to you. Machine captions are generally about 70% to 80% accurate, however, these results may vary depending on the audio quality of your media. For best results, we recommend that you speak clearly and record your media in a quiet environment. Additionally, it is best to avoid using acronyms, contractions, or jargon that may be difficult for the machine to interpret. It may be beneficial to read from a script as this tends to improve the quality of the the audio track. Please keep in mind that because this is a machine captioning of the audio, the transcript will not be perfect. You should anticipate that the transcript will need editing.

What is clipping?

Clipping allows you to create clips from existing media. You can create shorter clips from your own media or you can allow others to create a clip from your media. If you allow others to clip your media, it would also allow them to create a copy by making a clip of the full media item.

What is trimming?

Trimming a video allow you to remove the beginning and/or end of the video, to remove any unneeded parts of the media content.

Once I upload my files to MediaSpace can I delete the originals off my computer?

No! Always keep your original files. MediaSpace optimizes and transcodes your files to a web-friendly format and the originals are discarded. If you should ever need to publish your media to somewhere else, your original source files are the highest quality versions. Also, MediaSpace is intended for distribution and not archiving–we don't keep backups of your files and cannot guarantee that they can be recovered if they are ever lost.

I deleted some media from MediaSpace, is there any way to bring it back?

No, when you delete something on mediaSpace it's forever. We do not possess any means of recovering deleted files, so please be sure to keep your original files and only delete those items that you are sure that you no longer need.

Do I need to publish my media and which publishing location should I choose?

Publishing your media allows others to access your media items. The location that you choose publish will determine who will be able to view the media and how they will access it. There are two types of places where you can publish your media–channels and galleries. A Channel is a collection of media items for a subset of users (or all authenticated users). A Gallery the other hand, is a collection of content that is more much more broadly permissioned (either all authenticated users, or everyone) and is organized into predefined subcategories rather than user definable groupings. The table below illustrates what level of access will be given for each publishing point.

Access LevelNot PublishedPublished in Private ChannelPublished in Restricted ChannelPublished in Public ChannelPublished in MSU MediaPublished in UnlistedPublished in Public Media
Can embed item in external siteXXXXXXX
Authenticated users can follow direct link to item-X*XXXXX
Authenticated users can browse for item-X*XXX-X
Can embed in playlist---X-XX
Unauthenticated users can follow direct link---X-XX
Unauthenticated users can browse for item---X--X

*In addition to being authenticated, the user must be authorized to view the channel

What if I publish my media to more than one publishing point?

When publishing to more than one place, the permissions for your media item are determined by the least restrictive publishing point. For example, if you published to a Private Channel and the gallery "Unlisted," then an unauthenticated user who obtains a direct link to your item will be able to access it even though this would not be true if it was published to the private channel alone.

Why can't I publish to galleries?

Media published to galleries will be available to either the entire world or everyone at MSU–depending on the gallery chosen. Because of these broad permissions, the option to publish to a gallery are restricted to Faculty/Staff. In addition to making content accessible through the Public gallery or the MSU gallery, Faculty/Staff can also publish to the "MSU Unlisted" gallery. This will place the media in a gallery that is not publicly accessible, but it will still allow the content to be shared using links. Media can be published to “MSU Unlisted” and another gallery, however, the more public gallery settings will override the privacy settings the settings of "MSU Unlisted."

With the upgrade to MediaSpace 5, Kaltura has added an Unlisted option. The Unlisted options, does not publish the media to a publicly accessible gallery, however it allows you to share media, using the links provided. Media content appearing in Unlisted cannot be published to a gallery. Additionally, students also have the ability to publish to Unlisted.

Users with Student access can publish to channels to share their content with others. If you have a Student account, and need to publish to a Gallery, we suggest using a Departmental NetID.

Where is the Accessible (508) Player?

All MediaSpace players are now accessible (508) players. You will no longer need to choose a specific option for an accessible player.

What is the difference between the player skins used for the embed code?

From a functionally perspective there are only two different MediaSpace players (though each is offered in black and light grey). The standard player includes standard video controls, captioning, volume control, and a full screen mode. The other type of player builds on the standard player by adding a downloading option. The downloading option allows viewers to conveniently download a local copy of your media for offline viewing.

What browsers can I use with MediaSpace?

MediaSpace has been extensively tested in the browsers listed below and is known to work properly. While we expect that MediaSpace should work in most modern browsers, we cannot guarantee the quality of your experience if you elect to use a non-listed browser.

PlatFormInternet ExplorerFirefoxChromeSafari
Windows9+Previous,LatestPrevious,Latest-
Mac-Previous,LatestPrevious,LatestLatest
iOS---Yes*
Android--Yes*-
Linux-Previous,LatestPrevious,Latest-

*Some features, such as clipping and trimming, are not avialable on mobile devices.

The media player seems to be Flash based; will my audience be able to view my media on their non-Flash-enabled devices?

Absolutely! MediaSpace uses a Flash player for those users who have Flash installed, but will automatically switch to an HTML5 player if Flash is not available. As browser support for HTML5 improves, we expect that the HTML5 player will become the default.

Where is the flavors module?

The flavors module is now called "transcoding." The original module was developed here at MSU and when we transitioned to cloud hosting we swtiched to a Kaltura developed module offering the same functionality but with a different name.

Why isn't the view count for my media items increasing?

The view count is only updated once every 24 hours, so you won't see changes immediately.

What is the difference between a playlist and a channel?

A playlist is simply personal collection of media items; that is, you are the only one who can add and remove items from the playlist. A channel on the other hand, allows you to authorize other users to publish content to the channel. Additionally, channels support the ability for authorized users to browse your media within MediaSpace, while playlists must be embedded in an external site to allow access to others.

What are channel subscriptions?

Users are able to subscribe to channels for ease of access. If you subscribe to a channel, it will be listed on the 'My Channels' page. There will be a link to 'View Channels I Manage', where you can select a drop down list and switch to 'View Channels I am subscribed to.'

Note: If this is one of your channels, you will not be able to view a list of those who have subscribed. Additionally, as a subscriber, you will not receive notifications when new media is added to the channel.

What do I do if I find a video to be offensive?

If you see a video hosted on MediaSpace with content that is offensive or otherwise violates MSU’s Acceptable Use for Information Technology Resources policy, please call the help desk and they will investigate (Toll Free: 1-844-678-6200 | Local: 517-432-6200).

How do I login to MediaSpace?

You will need the following information to successfully login to your MSU MediaSpace Account:

To login to MediaSpace:

  1. Open the MSU MediaSpace URL in your favorite web browser.
  2. Click on either the 'My Media' tab or the 'login' link in the upper right corner of MediaSpace.
  3. MediaSpace uses Single Sign-On, so at this point if you are already logged in you'll be taken straight to the 'My Media' tab, if not, you'll be taken to a login page.
  4. At the login page, enter your MSU NetID and Password and click 'login.'
  5. After logging into MediaSpace, the page will appear the same. However, you will now be able to successfully access your content under 'My Media' and other various areas that require an MSU login.
    • Don't forget to logout (using the link in the upper right corner) when you're finished using MediaSpace.

How do I search for media on MediaSpace?

In a search, the system will look at titles, descriptions, tags, and authors of media items based on your search query.

For example, if you’re looking for a media item titled “Producing and Selling Eggs” that was published by John Doe, you can find it by searching for “Producing and Selling Eggs”, “John Doe”, “Eggs”, and many other variants of these examples.

 

To search MSU’s entire database of media on MediaSpace, simply click the search button on the top header of the page and input your search query.

To search within a category, go to your target category, click the magnifying glass at the top of the media list, and use the ‘Search This Category’ box to input your search query.

To search for a channel, go to the ‘Channels’ tab and use the ‘Search For Channels’ box at the of the media list to input your search query.

To search within a channel, go to your target channel, click the magnifying glass at the top of the media list, and use the ‘Search This Channel’ box to input your search query.

To search your own private media, go to the ‘My Media’ tab and use the ‘Search My Media’ box at the top of the media list to input your search query.


To search for media with a specific tag, click that tag wherever you see it on MediaSpace to be directly linked to other videos that have that tag. In addition, you can search normally for a tag.

See Tagging Tips and Uses for more information on tagging.

How do I upload a media file to MediaSpace?

  1. In the upper right corner of the page, select the 'Add New' drop-down list, and choose 'Media Upload,' to open the media uploader.
  2. Click the '+ Choose a file to upload' button to search your computer for the media file that you would like to upload; select the file; and click the 'Open' button to begin uploading the file.
  3. As the file uploads you may begin adding the details to the file. The details include:
    • Name: this is the only required field. It will be prominently displayed above the media.
    • Description: this is displayed below your media and allows you to write additional supplementary information.
    • Tags: these are used when searching for your media within MediaSpace. See Tagging Tips and Uses for more information.
    • Scheduling: this is when viewers will be able to access your media item.
  4. When you are finished editing the details, click 'Save.' You may continue uploading more files by clicking the '+ Choose another file' button and repeating steps 2–3 above.
    • Please note that at this point you may not be able to view your media and you may see the message: 'This media is still being converted. An e-mail notification will be sent.' This is completely normal. Your media will continue to process even if you navigate away from MediaSpace and you will receive an email notification once processing is complete.

Where is webcam recording?

Java based webcam recording has been disabled. Please use CaptureSpace.

How do I add Media from YouTube?

  1. In the upper right corner of the page, select the 'Add New' drop-down list, and choose 'YouTube,' to open the YouTube link page.
  2. Enter the URL for the youtube video into the the box provided.
  3. Select the 'Preview' button.
  4. Enter the details for your recording. The details include:
    • Name: this is the only required field. It will be prominently displayed above the video.
    • Description: this is displayed below your video and allows you to write additional supplementary information.
    • Tags: these are used when searching for your video within MediaSpace. See Tagging Tips and Uses for more information.
    • Scheduling: this is when viewers will be able to access your media item.
  5. When you are finished editing the details, click 'Save.' The video will be added to your 'My Media' tab.
    • Please note that YouTube videos do not have the same options available as media uploaded to Kaltura. For example you will not have the same sharing features, or clipping and trimming. You will need to access the available sharing options from YouTube directly. This media can be added to playlists and channels.

How do I add Media using Kaltura Capture?

  1. In the upper right corner of the page, select the 'Add New' drop-down list and choose 'Kaltura Capture.'
  2. Choose to download and install for Windows or Mac as needed.
  3. After installing Kaltura Capture, when you select it from the 'Add New' list it will open.
  4. Enable the features that you'd like to use in any configuration that you'd like to use them:
    • Screen
    • Webcam
    • Voice

Kaltura Capture Walkthrough:

The following walkthrough, created by Kaltura, provides an excellent overview for using Kaltura Capture.

How do I create a Live Event?

  1. In the upper right corner of the page, select the 'Add New' drop-down list, and choose 'Live Event.'
  2. Enter the details for your live event. The details include:
    • Name: this is the only required field. It will be prominently displayed below the media.
    • Description: this is displayed below your media and allows you to write additional supplementary information.
    • Tags: these are used when searching for your video within MediaSpace. See Tagging Tips and Uses for more information.
    • Scheduling: this is when viewers will be able to access your media item.
    • Enable DVR: with DVR enabled, your viewers will be able to rewind, pause, and fastforward during the event.
    • Enable Recording of the Event: after the event, a recording will be available with up to 24 hours of your recorded event.
  3. When you are finished editing the details, click 'Create Event.' The following message is displayed: 'Live Event created successfully.'
  4. Set the media’s status:
    • Private - The entry will be visible to the content owner only.
    • Unlisted - The entry will be visible to anyone with a link to the page.
    • Published - The entry's visibility will depending on where you choose to publish it.
  5. Click 'Save' and then 'edit' the Live Event. You may click either 'Edit Event and Broadcasting Options' or go to 'My Media' and click 'Edit' on the media entry.
  6. From the edit page, click 'Start Streaming' to begin your broadcast.
  7. Note: Live Events are currently only available to Faculty/Staff and Department Accounts.

How do I edit the details of existing media?

  1. Navigate to the 'My Media' tab. Your media will appear in a list view. To the right of the media item, select the 'Edit' button.
  2. Edit the details for your media item. The details include:
    • Name: this is the only required field. It will be prominently displayed above the media.
    • Description: this is displayed below your media and allows you to write additional supplementary information.
    • Tags: these are used when searching for your media within MediaSpace. See Tagging Tips and Uses for more information.
  3. Click 'Save' to save your changes.

How to view media analytics?

  1. From the 'My Media' tab, find and open the media item of your choice.
  2. After the media loads, select the 'Actions' drop down menu.
  3. Choose 'Analytics.'
  4. Use the following information to interpret the analytics.
    • You can use the drop down menu in the top left corner of the page, to select the appropriate date range.
    • Visit: The number of times the media item was loaded on a page within set date range.
    • Plays: The number of times the media item actually began playing within the set date range.
    • View Drop Off: The average duration (expressed as percent) that users have reached within video before leaving.
    • Avg View Time: The average time spent viewing the media.
    • Comments: Provides the number of comments on this media item.
    • Top engaged users: List of the top users who played the media items.
    • Top plays in channels: List of the top channels in which the media item was played.
    • Top plays in playlists: List of the top playlists in which the media item was played.

How do I turn on/off comments for a media item?

  1. Navigate to the 'My Media' tab. Your media will appear in a list view. To the right of the media item, select the 'Edit' button.
  2. Click on the 'Options' tab of the edit media page and use the 'Disable comments for this media' checkbox to activate/deactivate comments.
    • Note: you can check the 'Close discussion' checkbox and leave the disable comments option unchecked to keep old comments visible while preventing new comments from being posted.

How do I delete media from MediaSpace?

  1. Navigate to the 'My Media' tab. Your media will appear in a list view. To the right of the media item, select the 'Delete' button.
  2. You will be prompted to confirm that you would like to delete the media.
  3. Click 'Yes' to delete.
    • Please note that after something is deleted it cannot be restored under any circumstances.

How do I get the link/embed code for my media?

  1. From the 'My Media' tab, find and open the media item you would like to get the link/embed code for from the gallery.
  2. After the media loads at the bottom of the page, click the 'Share' button located underneath the media item.
  3. After selecting the 'Share' button, you will have a number of options:
    • If you would like to get a link, you can simply copy either the 'Link to Media Page.' Please note that you'll need to have published your item to share via link.
    • To generate embed code, click the 'Embed' button and then select the player skin and player size from the list of options at the bottom of the sharing tab, finally you can copy the 'Embed Code' and paste it in your own site or LMS.

Tagging Tips and Uses

When you search for your media on MediaSpace, the results you get are based on the tags that you input for each of your media items. When you have less media in your account, searching may not be a priority. However, as you add more media to your account, the searching tool will become more useful. Here are some tips for tagging your media on MediaSpace:

  • You can have as many tags as you want, so don't be afraid to go tag crazy.
  • For each media item you will want to have some general tags along with some that are very specific so that it is easy to find a particular item later on.
  • If the media item is for a course, make the course code (e.g. 'ISS-200') one of the tags so that you can easily find all the media in your course with a single search.

How do I change media ownership?

  1. On the 'My Media' tab, find the media item and select the 'Edit' button.
  2. Beneath the media, select the 'Colaboration' tab.
  3. Select the 'Change media owner' button.
  4. Enter the NetID for the new owner.
  5. Select the individual and choose 'Save.'

How do I allow for co-editing or co-publishing?

  1. On the 'My Media' tab, find the media item and select the 'Edit' button.
  2. >Beneath the media, select the 'Colaboration' tab.
  3. Enter the NetID of the person you are adding as a collaborator.
    • If you would like the individual to have editing rights check the 'Co-Editor' box and choose 'Add.'
    • If you would like the individual to have publishing rights check the 'Co-Publisher' box and choose 'Add.'
    • If you would like the individual to have bother editing and publishing rights, select both boxes and choose 'Add.'

How do I edit a media item?

Trimming a media item will alter the source media permanently. Clipping a media item creates a copy of a segment of that media item and will not alter the source media.

To trim media or to create a clip, you must first define the range you want to keep or make a clip from.

You can set the range in one of the following ways:

  • Enter a start time or end time in the Real-Time Input field, and press Enter. The Real-Time marker will position itself on the timeline at the manually set time. You can then drag either handlebar on the Timeline edge to snap it to the real time marker.
  • Click anywhere on the Timeline, the real time marker will position itself there. Drag either Timeline edge to snap it to the real time marker.
  • Play the media, and pause on desired time. the Real-Time marker will position itself at that time. Drag either Timeline handlebar to snap it to the real time marker.
  • When arrows are displayed on the Real-Time marker, you can move the Real Time marker on the timeline to a different position, either backwards or forwards.

How do I create a clip?

  1. Go to My Media.
  2. Click on the edit icon (a pencil on the top right of the media item box) for the media item you want to edit. This will take you to the Editing Tools page.
  3. On the Editing Tools page, click the Launch Editor button to reach the Video Editing Tools.
  4. Set the desired range for your clip using any of the methods listed above.
  5. Click Save a Copy (clip) to create a clip. The original media will be preserved, and a new media item will be created from your clip.

How do I trim a video?

  1. Go to My Media.
  2. Click on the edit icon (a pencil on the top right of the media item box) for the media item you want to edit. This will take you to the Editing Tools page.
  3. On the Editing Tools page, click the Launch Editor button to reach the Video Editing Tools.
  4. Set your desired range for your trim using any of the methods listed above.
  5. Click Save to create a trim. The source media will be overwritten by your new trim.

How do I create a new playlist?

You can create custom playlists to organize and share your media within MediaSpace. To create a playlist:

  1. On the 'My Media' tab, find the first media item that you would like to be in your playlist and select it, by placing a check in the box provided.
  2. Click the 'Actions' drop-down menu, in the upper right corner of the page, and select 'Add to Playlist.'
  3. Type the name of your new playlist in the 'Add New Playlist' box.
  4. Click the 'Add' button to create the playlist and add your first media item to it.

How do I add media to an existing playlist?

Any media in MediaSpace can be added to a playlist. To add an item to an existing playlist:

  1. On the 'My Media' tab, find the first media item that you would like to be in your playlist and select it, by placing a check in the box provided.
  2. Click the 'Actions' drop-down menu, in the upper right corner of the page, and select 'Add to Playlist.'
  3. Check the checkbox next to the playlist to which you would like to add the media.

How do I remove media from a playlist?

You can remove media from a playlist in two different places on MediaSpace. From both the 'My Playlists' page and from the 'Add to Playlists' tab underneath a media item on the 'My Media' tab.

From the 'My Playlists' page:

  1. Under your account name in the upper right corner, select 'My Playlists.'
  2. Select the playlist that you wish to edit.
  3. The media from this playlist will appear in a list. In the upper right corner of each media item, you can click the 'X' to remove the media from the playlist.
  4. You will then be asked to confirm if you would like to remove the media item from the playlist.
  5. Click 'Delete' to finish removing the media item.
  6. Select the 'Save Changes' button.

From the 'My Media' tab:

  1. Find the media item that you would like to remove from your playlist and select it.
  2. Select the 'Actions' button in the upper right corner of the 'My Media' page. On the 'My Media' tab, find and open the media item you would like to remove from a playlist, select the 'Action' drop-down menu located underneath the media item, and choose 'Add to playlist,'
  3. Uncheck the box next to the name of the playlist that you are removing the media item from.

How do I reorder the media within a playlist?

  1. Under your account name in the upper right corner, select 'My Playlists' to go to the Playlists page.
  2. Select the playlist that you wish to edit.
  3. In the list of media below, click and drag the media item that you move and drop it into its new position.
  4. Click 'Save Changes' to save your changes.

How do get the embed code for a playlist?

  1. Under your account name in the upper right corner, select ‘My Playlists’ to go to the Playlists page.
  2. Click the 'Embed' button to reveal the embed code options. You will receive a message, informing you that generating the embed code will make the media items public to the world. Click 'Ok' to confirm.
  3. Then choose the player skin and layout that you would like to use for your embedded player by checking its corresponding box.
  4. Copy the embed code from the 'Embed Code' box and paste it into your own site.

How do I delete a playlist?

  1. Under your account name in the upper right corner, select ‘My Playlists’ to go to the Playlists page.
  2. Select the playlist that you wish to delete.
  3. Click the 'Delete Playlist' button at the top of the page.
  4. Click 'Delete' to finish removing the playlist. Please note that you cannot undo this action.

How do I create a channel?

Under your account name in the upper right corner, select ‘My Channels’ to go to the channels page.

  1. Click on the '+ Create Channel' button at the top of the page to begin creating your channel.
  2. When creating a channel, you will need to enter the following information:
    • Name: This is the only required field. It will be prominently displayed above the channel.
    • Description: This allows you to write additional supplementary information which is only displayed in the settings page.
    • Tags: These are used when searching for your channel within MediaSpace. See Tagging Tips and Uses for more information.
    • Privacy Mode: There are multiple modes for how users will participate in the channel:
  1. In a Public channel, all users can view content (including anonymous users) but only channel members can contribute content.
  2. In a Restricted channel, all users can view content (not including anonymous users), but only channel members can contribute content.
  3. A Shared Repository is by invitation only. Only channel members can view and contribute content. Members can publish content from this channel to any other channel according to their entitlements.
  4. A Private channel is by invitation only and only members can view and contribute content.
    • Moderate content: Enabling this setting will prevent new content from appearing in the channel until it is approved by a channel manager.
    • Enable comments in channels: This setting allows you to control whether other users can leave comments on the channel.
    • After entering all the necessary information, click 'Save' to create your channel.

*Note that the creation of Restricted and Public channels is limited to Faculty/Staff.


How do I edit the settings for a channel?

  1. Under your account name in the upper right corner, select 'My Channels' to go to the channels page.
  2. Find the channel that you'd like to edit and click on its 'Edit' link.
  3. On the 'Details' tab you will find all of the initial creation settings.
  4. Click 'Save.'

How do I add members to a channel?

  1. Under your account name in the upper right corner, select ‘My Channels’ to go to the channels page.
  2. Find the channel to which you'd like to add members and click on its 'Edit' link.
  3. Click on the 'Members' tab in the channel's settings to see a list of current members of the channel. Note: if you need to change a users permissions or remove a user from the channel, you can use the corresponding buttons next to each person's name in this list.
  4. Click the 'Add Member' button on the right side of the page to open the add member dialog.
  5. Enter the username for the user you'd like to add to the channel; to do so, begin typing the user's name or MSU email address in the 'Enter user name' field and use the autocomplete drop-down to select the user.
  6. Set the permissions that the user will have in the channel–there are four possible choices:
    • Member: View channel content only.
    • Contributor: View channel content and add media to the channel.
    • Moderator: View channel content, add media to the channel, and moderate the channel
    • Manager: View channel content, add media to the channel, moderate the channel, and manage the channel (delegate managerial rights to additional users).
  7. Click 'Add' to add the user to the channel with the specified permission.

How do I add multiple members to a channel at once?

  1. Under your account name in the upper right corner, select 'My Channels' to go to your channels page.
  2. Click on the 'Edit' link under the channel, where you would like to add the members.
  3. Select the 'Bulk Add Members' tab.
  4. Fill out the settings for Permissions and Enter a list of User IDs.
    • Note: You can add in the user IDs in a list or separated by commas. You can easily export a classlist from ANGEL or D2L and copy and paste the list of users into the space provided.

How do I publish media to a channel?

There are two methods of adding media to a channel on MediaSpace–from the 'My Media' page and from the channel itself.

To publish media to a channel from the 'My Media' page:

  1. From the 'My Media' tab, select one or more items you would like to publish by clicking its corresponding checkbox.
  2. Under the 'Actions' drop-down menu, and select Publish.
  3. Click the 'Publish in Channel' tab.
  4. Select one or more channels that you would like to publish to. Please note that you will see all channels to which you have permission to publish in this list.
  5. Click the 'Save' button.

To add media to a channel from inside the channel:

  1. Under your account name in the upper right corner, select 'My Channels' to go to the channels page.
  2. Find the channel to which you would like to contribute and click on it to open it.
  3. Click the '+ Add Media' button, on the right side of the page, to open a list of your media.
  4. Select one or more media items you would like to add by checking its corresponding checkbox. Please note that items which are already on the channel will appear here with their corresponding checkbox already selected.
  5. Click the '+ Publish' button.

Note that if the channel is moderated, you will not see your media until a moderator or manager has approved it.

How do I approve media in a moderated channel?

If you are a manager or moderator in a moderated channel, then you'll need to approve media before it will be displayed in the channel. To do so:

  1. Under your account name in the upper right corner, select 'My Channels' to go to the channels page.
  2. Find the channel that you need to moderate and click on its 'Pending' link.
  3. Check the box next to one or more media items you would like to approve or reject.
  4. Use the 'Approve' or 'Reject' buttons at the top of the list to complete the action.

Where can I view channel analytics?

  1. Under your account name in the upper right corner, select ‘My Channels’ to go to the channels page.
  2. Click on the channel, where you want to view the analytics.
  3. Select the 'Actions' menu.
  4. Choose 'Analytics.'

How do I delete a channel?

  1. Under your account name in the upper right corner, select 'My Channels' to go to the channels page.
  2. Find the channel that you'd like to delete and click on its 'Edit' link.
  3. In the upper right hand corner of the channel's settings, click on the 'Delete' button.
  4. Click 'Delete' to confirm. Please note that you cannot undo this action and that deleting a channel will not remove media from MediaSpace.